We believe we are market leaders in the handling of claims involving property owners and property investors who hold portfolios of income generating properties. We have handled some of the largest major property losses of the last two years, and we have developed a thorough understanding of leases, licenses and other commercial arrangements, which supports our fundamental empathy with the whole world of property investments.
We are acutely aware that when damage or losses arise the priority of a property owner, particularly those with a high profile retail or office client, is to restore the status quo with the minimum fuss and delay. This starts with our exploration of options to economically short circuit the, often lengthy, procurement process and in this exercise we will involve all interested stakeholders. Having dedicated and experienced specialists on call (day and night) accelerates the decision-making and implementation stages and, therefore, the all important reinstatement process. Our experience and attitude allows us to make and create innovative solutions based on sound commercial principles.
Our property investors’ proposition includes:
- A dedicated Property Investors Unit
- An account management system based on individual accountability
- Commercially astute specialist adjusters
- A “can do” approach
- Action plans agreed with claimants
Through our dynamic and empathetic approach we can help contribute to the success of both you and your clients.