Capita Australia provides a comprehensive portfolio of business process outsourcing, run-off and finality solutions to insurers, brokers, affinity groups, corporates and government agencies.
Business Process Outsourcing (BPO)
- Claims management solutions in the following classes:
- Liability - PI, PL, EL and D&O
- Property
- Marine
- Motor
- Personal Accident
- Customer service: policy admin, fulfillment and renewals
- Shared services: build and manage
- New product incubation testing
- Contact centre and web based sales
- MI and reporting: financial and regulatory
- Accounting and settlement
- Offshore services: back office processing
- Consultancy: process review, analysis and transformation
Run-off & Finality Solutions
Capita offers extensive capabilities in the management of discontinued portfolios and finality solutions worldwide. We have managed, and continue to manage, many of the insurance industry’s largest run-off projects over the last decade.
- Fully resourced run-off services for claims and RI asset management
- Performance and reinsurance due diligence reviews
- Securing the reinsurance asset and credit control services
- Commutation of inward and outward policies
- Finality and exit solutions supported by in-house actuarial reviews
- Financial and regulatory reporting
- Account reconciliation, data cleansing and records’ reconstruction
For further details please email Nick Stimpson or telephone +61 (0) 2 9650 5651 or email Brian Harkin or telephone + 61 (0) 2 9650 5880.