Stephen will be responsible for overseeing compliance procedures across the business are adhered to.
In his new role, Stephen’s first task will be to build upon the business’ existing controls, policies and procedures. He will develop key relationships internally so that key members of staff are kept up to speed with potential legislative changes. This will ensure activities across all departments continue to comply with industry regulations while the business delivers a high level of service to customers.
With an excellent understanding of different regulatory regimes Stephen will be key to helping the business pro-actively address regulatory and market changes across the board. He worked at Legal & General for five years as head of compliance, supervision and finally as risk director before taking up the role of compliance director at Capita Insurance Distribution.
Mark Townsend, director of Capita Insurance Distribution, commented: “We operate in an industry that is heavily regulated, and one which is taking the brunt of the current recession. Therefore, once we begin to see an end to the current economic downturn, lessons will have been learnt and it is possible that certain legislations will be revisited and changed. Stephen will be key to ensuring that all business activities, be it business development, sales, or marketing can excel while continuing to be fully compliant.”
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For further information please contact:
Capita Press Office, 0207 654 2399
Notes to Editors:
The Capita Group Plc
is the UK’s leading provider of BPO and integrated professional support service solutions. With 36,000 people at more than 300 sites, including 60 business centres across the UK, Ireland, the Channel Islands and India, the Group uses its expertise, infrastructure and scale benefits to transform its clients’ services, driving down costs and adding value. Capita is quoted on the London Stock Exchange (CPI.L), and is a constituent of the FTSE100 with revenues for 2008 of £2,441 million. Further information on the Capita Group Plc can be found at:
www.capita.co.uk