About us

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We are among the UK’s largest providers of services to the insurance industry.

Our clients include insurance companies, brokers, Lloyd's syndicates and managing general agents, operating in the London, US and international markets.  With solid expertise in everything from specialist underwriting services to large scale back-office administration, we also offer insurance products for a variety of niche markets.  Our dedicated teams provide market solutions, back-office insurance services, syndicate management and turnkey services through our own Lloyd’s managing agency.

Capita Insurance Services is a wholly owned subsidiary of Capita plc, formed in 1984 and the UK’s leading business process management provider. We were created in 2001, when Capita acquired the Eastgate Group. Since then we have grown significantly, becoming the leading provider of data capture services to the Lloyd's market, and now have over 1,400 staff operating from 13 locations, including Poland and India.