How can we help you today?

From policy administration, broker services and risk management to claims management and underwriting services, we mirror the operations of a traditional insurance business to form partnerships that help support and develop your organisation, services and processes.

Capita's wealth of experience enables us to help you develop solutions for every challenge facing the insurance market. We have revenue generation, retention and customer tracing solutions and can manage a diverse portfolio of change for you, from simple low-cost changes, through major regulatory changes (e.g. gender-neutral pricing or the FSA Retail Distribution Review), to complex multi-million pound transformation programmes.

Our experience extends to transforming processes and to people and customer management, helping you to plan and manage costs effectively while still ensuring that your customers always receive the highest standards of service.