How can we help you today?

From our UK based centres in Cheltenham and London, we provide essential services to businesses operating in the Lloyd’s market, from regulatory permissions to credit control.

Our combination of managing agency and back office processes, provide an un-rivalled breadth of services. Whether you need to mobilise a large team to get a new project up and running, or just need a small team of experts to tackle a short term challenge, we’ll design the right solution for you, and what’s more, deliver it extremely cost-effectively from our convenient service hub in Cheltenham with easy access from London.

Our services

We deliver four distinct service lines, as well as ad hoc project and proposition development work.

Governance & Regulatory Compliance

Administered through Capita Managing Agency (“CMA”) which acts as a “gateway” to the Lloyd’s Market, serving live and run-off syndicates.

We provide governance and regulatory compliance, as well as operational support and actuarial services to syndicates operating in the London Markets for specialist insurance.

Claims Management

Providing the process capability to support claims:

• Loss Adjusting
• Claims Peer Review
• Reinsurance and/ or Credit Control.


Providing the process capability to support underwriting including the capture of risk information and processing of premiums:

• Pre-bind Quality Assurance
• Sanctions Checking
• Technical Processing
• Risk Capture
• Message Validation
• Aggregation
• Binder Services
• Bespoke Administration & Reporting
• Delegated Underwriting Authority (DUA) and BDX Collation/ Mapping
• Slip Creation
• Electronic Claims File Processing
• Service Company

Client Finance

Provision of routine accountancy functions including:

• Management Accounts
• Statutory Accounts
• Regulatory Returns
• Payroll
• Tax
• Forecasts
• Cash Books
• Credit Control
• Company Secretary
• Ledger Management

 These services are delivered through two regulated entities:  Capita Managing Agency Limited (“CMA”) and Capita Commercial Insurance Services Limited (“CCIS”).

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Get in touch if you have a question or would like to explore how our solutions could help your organisation.

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