Comprehensive range of services frees you from running your back office
From policy administration, broker services and risk management to claims management and underwriting services, we mirror the operations of a traditional insurance business to form partnerships that help support and develop your organisation, services and processes.
Capita's wealth of experience enables us to help you develop solutions for every challenge facing the insurance market. We have revenue generation, retention and customer tracing solutions and can manage a diverse portfolio of change for you, from simple low-cost changes, through major regulatory changes (e.g. gender-neutral pricing or the FSA Retail Distribution Review), to complex multi-million pound transformation programmes.
Our experience extends to transforming processes and to people and customer management, helping you to plan and manage costs effectively while still ensuring that your customers always receive the highest standards of service.
We understand every business is different and we're here to help you find the right solution, tailored to your needs. Follow the links below to discover how we can work alongside your organisation to tackle your business challenges.
Offering a seamless customer experience to all your policy holders, by shifting your platform from a legacy system to a digital enterprise.Learn more
Helping organisations adopt a customer-centric digital enterprise, minimise risks and improve compliance.Learn more
Get in touch if you have a question or would like to explore how our solutions could help your organisation.Get in touch