Outsourced Services – Capita Commercial Insurance Services (CCIS)
Capita delivers five distinct service lines which are bespoke to your specific requirements and underpinned by Artificial’s technology.
Underwriting Services
Providing the process capability to support underwriting including the capture of risk information and processing of premiums, all to a high degree of accuracy:
Pre-bind quality assurance
Sanctions checking
Technical processing
Risk capture
Message validation
Aggregation
Binder services
Bespoke administration & reporting
Delegated underwriting authority
Slip creation
Electronic claims file processing
Service company
Client Finance
Provision of routine accountancy functions including:
Management accounts
Statutory accounts
Regulatory returns
Payroll
Tax
Forecasts
Cash Books
Credit Control
Company Secretary
Ledger Management
Claims Management
Providing the process capability to enable more accurate and effective claims management, including:
Loss adjusting: All commercial lines handled by experts in Cheltenham and London
Claimers peer review : We are a registered Lloyd’s authorised Claims auditor
Reinsurance: Inwards and Outwards Premium and Claims processing and management
Complex claims handling: A team of qualified solicitors handling professional indemnity claims
Binder Management: Processing and management services
Processing: Claims processing services for insurance and reinsurance claims
Compliance & Regulatory
Governance and regulatory compliance, as well as operational support and actuarial services to syndicates operating in the London Markets for specialist insurance.
Regulatory & Compliance – authorised by FCA

Simon Sykes
Chief Executive Officer (Capita Specialist Insurance Services)
Prior to Capita, Simon spent five years at Vibe Syndicate Management Ltd and Plus Risk Ltd as the Director of Underwriting Operations and Chairman. He’s held senior operational roles at Alterra at…

Paul Wooldridge
Managing Director of Capita Commercial Insurance Services (CCIS)
Paul is a Senior Client Relationship and Operations Director with a proven track record of operational delivery and transformational change within a number of areas. Paul has extensive knowledge across both the London…

Kath Gioiosa
Managing Director of London Market Services (part of CCIS)
Previously Operations Director of Underwriting Services, Kath has extensive knowledge of the business and wider industry and has been with Capita Specialty Insurance Services since 2000, holding a number of…
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