Who we are

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Combining Capita’s leading outsourced services business with one of only two turnkey managing agencies for the Lloyd’s market. We provide flexible, responsive and high-quality support to established insurers and start-ups.

People, processes & technology

By bringing together advanced industry knowledge, compliance expertise and resource, we provide a service that combines the best people, processes and technology. We have recently formed a strategic partnership with a leading technology provider, Artificial, to apply the latest technology for the benefit of our clients.

Our combined expertise can help you to reduce your cost base, increase capacity and empower your people. More information and less administration. We can ease your way to meeting minimum regulatory standards and reducing compliance costs, too. The result is faster, frictionless policy and claims processing, improved strategic and performance insights, and an enhanced customer experience.

Our new partnership brings people and technology together to deliver improved outcomes faster.

An extension to your team

Capita can help you make the most of new opportunities and tackle challenges as they occur.

Not only are we easy to work with – acting as an extension to your team, so you can focus on what’s important – but our flexible support means your business can benefit both now and in the long-term.

We work in partnership with you to ensure the service you receive is completely bespoke to your operational requirements.

Contact Us To Find Out How

Our experienced leadership team is responsible for the strategy and direction of the business:

simon sykes
Simon Sykes
Chief Executive Officer

Prior to Capita, Simon spent five years at Vibe Syndicate Management Ltd and Plus Risk Ltd as the Director of Underwriting Operations and Chairman. Simon held senior…

richard montague fuller
Richard Montague-Fuller
Chief Financial Officer

Richard joined Capita in 2015 working across a broad portfolio of businesses and is responsible for their strategic financial direction… 

paul wooldridge
Paul Wooldridge
Managing Director of Capita Commercial Insurance Services (CCIS)

Paul is a Senior Client Relationship and Operations Director with a proven track record of operational delivery and transformational change within a number of…

kath gioiosa
Kath Gioiosa
Managing Director of London Market Services (CCIS)

Previously Operations Director of Underwriting Services. Kath has extensive knowledge of the business and wider industry and has been with Capita Specialty Insurance…

phil smith
Phil Smith
Managing Director (CMA)

Phil has over 35 years’ experience in the Lloyd’s and London insurance markets, extensively in insurance third party management services…

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Put your trust in us. We’re proud to be certified and recognised for our work.

Please get in touch if you have a question or would like to know more about how we can help.