Our management is responsible for the strategic direction and development of Capita Insurance Services.
Management members can look back on many years of experience in the field of insurance and have successfully demonstrated their expertise in the industry. The following key members of our executive team are responsible for managing existing clients and growing our business.
Jim became Executive Director of our Insurance & Benefits Services division in December 2014, having previously been Executive Director of the Health & Wellbeing division. He joined Capita in July 2012, initially leading Entrust, Capita’s joint venture with Staffordshire County Council, which provides a wide range of education support services. He has a strong background in designing and delivering major change programmes across a variety of areas, primarily the banking sector. He now leads our Life, Pensions & Insurance Services portfolio.
Previously, he was a member of the UK Executive Board of Steria, with responsibility for government, health and education services. He also led a number of Business Process Outsourcing/ IT joint ventures as Managing Director of NHS Shared Business Service and Executive Director of Barclays' Xansa Partnership.
Alistair has extensive experience in operational and client management, and has spent over 20 years working in the general insurance market. He has been accountable for the success of various high-profile businesses across both the public and private sector within Capita since joining the company in 2001.
Alistair is currently responsible for the management and growth of the Insurance Services division, working particularly with our London market clients, as well as for the run-off and claims business areas within the division.
Prior to joining Capita, Alistair spent 17 years in the loss adjusting sector, latterly with senior management roles at McLarens Toplis.
Colin is Chief Executive for Capita’s Corporate Insurance businesses. He has spent over 20 years in the London insurance market, working in broker, operations and transformation roles.
Previously, Colin had broking roles for 16 years within Sedgwick and Marsh, where he majored in the non-marine classes for global clients. He was appointed in 2007 to transform the 1,100 staff operations for Marsh UK, which executed the largest outsource in the London insurance broker market to date.
Colin also worked on Marsh’s largest global technology and business transformation programme, as well as on integrating operations, following the HSBC broker acquisition in 2010 and consequent divestment activities. Colin was also a Broker Advisor to the Corporation of Lloyd’s.
Kath is responsible for delivering service level agreements for client contracts across all functional areas, both external and internal. She is also responsible for many of our key client relationships. She is an ACII and has been with us since 2000.
Kath has worked in the insurance industry for over 30 years and has held a number of technical management roles in Capita.
Previously, Kath held various technical and operational roles in Trinity Square Services and English & American Group.
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